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How do I order additional IPs?




Feel like your server can use a little, or a lot more power? Upgrading is easy!

Login to your client area, with the following link  (My Products & Services page).

From here, select the server you wish to upgrade, by selecting View Details on the server.

From here, you will see an option on the right, Management Actions, click on this option

Select Upgrade / Downgrade Options

The following screen will display your available options for upgrading your server's IP as well as other addons

To add IPs, change the value of the Extra IP Addresses field, if you have 0 extra IPs, anything above that will be added

If you have additional IPs already, the number you place will be the total number of IPs you wish to have on your server
which will be including your current additional IPs, so if you have 5 IPs, and want 7 total, you would place 7 in this field

This will take you to the billing page, your upgrade price is calculated from a credit of the unused portion of your current plan, meaning
that your upgrade is prorated

As soon as you've paid the invoice, your upgrade will require our technicians to manually add the IPs to your server for you, so a ticket will be
opened on your behalf, we will notify you as soon as the IPs have been added via the ticketing system

 



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