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Cancellations




Service Cancellation

Currently in order to cancel a service, you can currently log into your Hostwinds client area: https://clients.hostwinds.com/clientarea.php

Once you have logged in, underneath Services ==> My Services, you will see a list of the current services you have with Hostwinds. 

To view more details about the product, and to manage it, select the blue "View Details" Button. Once the details of your service are on screen, in the navigation bar, select Management Actions. 

Then Select Request Cancellation.

 

For refunds, please complete this process, then submit a billing ticket. https://clients.hostwinds.com/submitticket.php

So that our billing staff can begin to process this for you, Billing currently can only process refunds during normal business hours. 

Management and Billing are here from 9am to 6pm Central Standard Time.

 

Account Cancellation

You can cancel your entire Hostwinds account, simply submit the cancellation requests as shown above, for each service, and then submit a ticket to our billing staff so they can begin to process this for you,

 

Billing currently can only process refunds during normal business hours. 

Management and Billing are here from 9am to 6pm Central Standard Time.

 

NOTE: This will immediately cancel this service!



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