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How do I transfer hosts?




How do I transfer hosts?

We can often complete website transfers in under an hour and do all the work for you.

All we need is a few details from your old host so we can grab the files and move them on over for you. For this, we ask that you open a "Support Ticket".

There are several links on the Hostwinds website to open the ticket window, but the easiest access is on our Home Page

 

On the Home Page, top right, BLUE pull down menu:

 

  • Click on the "Support" menu tab at the top of the home page and select "Submit Ticket"
  • At the "Open Ticket" page, select "Website Transfers":
Transfer a Website
  • You will be prompted to enter your "Log In credentials" (username and password)
  • After you successfully log in, it will bring you to a form requesting your old host details:
Submit a Ticket Form
  • In the "Subject", you may just name it "Website Transfer".
  • Under "Related Service", please select the service you wish to place your old website on.
  • For Username and Password, these must be the log in details to your old website so we can access the files.
  • The "Login URL" should be a cPanel URL, or whatever applicable client URL you use at your old host to access your websites login page.
  • Click "Submit" and we will contact you for any further information required and let you know once the transfer is complete.  

Need Additional Help? Go to "Live Chat" on the Hostwinds web site if you require further assistance.



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