Full System Upgrade (Resolved)

Affecting System - Full System Upgrade | Priority - Critical

We will be preforming a full system upgrade at 9:00 PM CST. During this time services may be unavailable for up to 20 minutes. This should greatly increase overall system stability and prevent future crashes that some clients have been experiencing. The downtime should not exceed 20 minutes, and if you have any problems at all then please - do not hesitate to let us know.

Date - 04/27/2012 21:00 - 04/27/2012 21:30
Last Updated - 04/27/2012 20:57


VPS Node 10 Manual FSCK (Resolved)

Affecting Server - VPS Master | Priority - Critical

VPS Node 10 unexpectedly lost power this morning at around 11:30 AM CST, upon reboot the File System detected instabilities that have forced us to perform a FSCK, all clients on VPS node 10 will be experiencing this outage. We expect to have the system back online within the next two hours, and we will continue to update you of the status here. We want to reassure everyone that your data is 100% safe, and we will have you online as soon as possible.

Status:

The FSCK is currently running

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The FSCK completed without error the node is now online

Date - 03/19/2012 13:06
Last Updated - 03/19/2012 13:59


Global System Updates (Resolved)

Affecting System - Global System Updates | Priority - Critical

We are performing global system updates, and rebooting all systems, downtime should be at most 5-10 minutes per node

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--Hostwinds Team

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Update:

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The entire network is 100% online

Date - 03/18/2012 05:12
Last Updated - 03/18/2012 17:22


VPS Node 8 Emergency Maintenance (Resolved)

Affecting System - VPS Node 8 Emergency Maintenance | Priority - Critical

VPS Node 8 Has had a power supply failure we are replacing the failed power supply now and we will keep you updated with the status of the critical issue

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UPDATE: 8:40 AM CST

The Power supply has been replaced and we are booting the server up now

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UPDATE: 8:45 AM CST

The server is fully booted up, and all VPS nodes are being mass brought online, as soon as all the VPS's are started successfully we will close this issue

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UPDATE: 9:48 AM CST

All VPS Nodes are 100% online

Date - 02/08/2012 08:38
Last Updated - 02/08/2012 09:55


VPS Node 1 Down (Resolved)

Affecting Server - VPS Master | Priority - Critical

Our team was notified that VPS Node 1 went down at 1:56 PM CST,?When we tried to reboot the machine we ran into file system errors

We are currently running FSCK's on the server to ensure filesystem stability, we want to assure everyone that there has been no data lost.

The ETA for this issue is currently 1 hour, we will continue to provide updates to this issue as is progresses, we appreciate your patience

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UPDATE:?01/26/2012 14:50

The Node is now back online

Date - 01/26/2012 14:18 - 01/26/2012 16:33
Last Updated - 01/26/2012 16:32


Shared 2 Down Temporarily (Resolved)

Affecting Server - Shared2 | Priority - Critical

We are aware that shared 2 is down and are working on resolving the situation.

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( Resolved )

Date - 09/13/2011 18:57
Last Updated - 09/13/2011 19:42


System Maintenance/Upgrade (Resolved)

Affecting System - VPS/Shared Servers | Priority - Medium

We will be bringing down all Shared Server, as well as all VPS nodes for approximately 10 minutes, for core operating system upgrades to ensure continued system stability. We expect the downtime to be no more than 10 minutes.

Date - 07/31/2011 23:59 - 01/26/2012 15:15
Last Updated - 07/25/2011 23:48


Core Router Maintenance (Resolved)

Affecting System - Core Routers | Priority - High

DATE: 7/25/11

SPAN: 7/25/11 - 7/25/11

LOCAL: 12:01 AM - 04:00 AM CDT Monday

UTC: 6:01 AM - 10:00 AM Monday


Maintenace will be being performed on our core routers from 12:01 AM - 4:00 AM CDT, the effects of this maintenance on clients should be minimal, there may slightly degraded performance during the maintenace and up to 10 minutes of downtime is to be expected.

Date - 07/25/2011 23:59 - 01/26/2012 15:15
Last Updated - 07/22/2011 00:00



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